Long-Term Care Ombudsman

The Nebraska Long-Term Care Ombudsman (LTCO) works with nursing home and assisted living residents. The program offers FREE confidential services to residents, families, and others with long-term care facility concerns. The LTCO advocates for resident rights and their well-being.

What services are available?

• Education: Inform residents, families, facility staff, and others on a variety of issues related to aging, long-term care, and residents' rights.

• Information & Referral: Empower individuals to resolve concerns and complaints on their own behalf.

• Consultation: Make recommendations for protecting the rights of residents. Make recommendations to improve resident care and quality of life.

• Individual Advocacy: Facilitate the resolution of concerns and complaints. Protect the rights of residents.

• Systems Advocacy: Identify significant concerns and problematic trends. Advocate for systemic changes that will benefit current and future residents in long-term care facilities.

Who is my Long-Term Care Ombudsman?

Lookup your local ombudsman: Ombuds​man service map 

Email: DHHS.LTCOmbudsman@nebraska.gov

Call: (800) 942-7830

Visit dhhs.ne.gov/Pages/Aging-Ombudsman.aspx for more information.